Create Online Surveys Now - Insiteful Surveys

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"Excellent site. Easy to follow steps on how to create surveys. Professional results in minimal time. Wide range of options to choose from for presentation, style and layout. Detailed analysis of results. Great online support."

E. Galica, Miller and Associates

"From my personal point of view, your service was EXCELLENT. I was conducting a survey for my Executive MBA and your service worked flawlessly...Again, thank you very much and I will use your service again if I conduct a survey for my PhD."

J. Silvia, Student

"We evaluated numerous web based survey sites when selecting a site to build a survey for one of our clients and really liked what Insiteful Surveys offered...It allowed us to build a professional quality survey...The cost of using this site is extremely reasonable compared to other sites that we researched. The best part of this web site is the personalized customer service. Any questions were handled promptly by a live person! We will use Insiteful Surveys again in the future!"

C. Twacthman and L. Ng., Strategies in Motion, Inc.

"I was conducting a survey for my Master's program/thesis and I was able to collect valuable information that will ultimately help my school district (where I am a teacher) as well...it saved me so much time in the collection and analysis phase, plus made it much easier for the people to respond. Thank you for your service. I will definitely recommend it to my fellow cohorts."

K. Fitzer, Student

"We were able to survey our runners and volunteers. It was far more cost effective than mailing. For $24.95 it was well worth our money. We will definitely use you again when another race comes up."

B. Hoglund., I.T. Director, S.B.N.H.

"Overall I really liked the survey tool and would use it again. Thank you for your help and I will definitely recommend Insiteful Surveys to others. I was able to get exactly the results I needed and everyone told me the survey was easy to access and complete."

E. Davis

"This worked very well in helping me fulfill my MBA practicum requirements. I received nothing but positive feedback on the ease of use from those taking the survey. The analysis and download features provided the data necessary to report and analyze the results."

J. Lyell, M.B.A. Student

"Insitefulsurveys allowed us to spend our time writing a technology plan and less time creating, collecting, and analyzing surveys. We turned to Insitefulsurveys to survey as many of our teachers, students, and parents as we could in the shortest period of time. We couldn't have gotten the same results in the same amount of time without the help of Insitefulsurveys. Thank you."

P. Graven, Technology Chair, St. Francis School District

"Ferguson Systems, Inc. has found Insiteful Surveys' product extremely helpful! Insiteful Surveys has impressed me on more than one level. First, Insiteful Surveys makes trying the product completely painless. Second, it's always reassuring to see a company particularly one with web-based services that takes the interest and invests the time required to build customer relationships..."

S. Ferguson, President, Ferguson Systems

FAQ (Frequently Asked Questions)

I have created my survey, and I'm ready to launch it. Where do I find the survey link that I need to send it out to respondents?
Once I sign up for a membership, will I be able to cancel my account at anytime?
How does the billing cycle work as a member?
I am using our survey tool to send out emails to my respondents. How do I track who has responded to my survey?
Do I have to download any software to get started or is your survey service purely web based?
I have a survey, but I have no respondents to send it to. Do you provide sample lists?
How soon after I sign up for an account will I be able to access the site features?
I have sent a survey out to my respondents, how fast will the responses show up? Where do I find the survey results?
What kind of response rates should I expect for my surveys that I send out?
What if I need help with a survey?
When I go to my survey link, it keeps on saying "This survey is currently closed. Thank you for your interest?

I have created my survey, and I'm ready to launch it. Where do I find the survey link that I need to send it out to respondents?

Just go to "My Surveys", click on the "collect" icon by your survey, and then click "create link". From there you will have two types of links to choose from. One link is for an email link and one will be for a Web page.

Once I sign up for a membership, will I be able to cancel my account at anytime?

Absolutely, once you sign up for a membership, you can cancel at anytime. As a member, your credit card will be charged everything month as long as you are active. Once you cancel your account, you will no longer be charged and your account will be inactive. But, you will be able to easily reactivate your account again in the future by logging in and going to your "account info" page.

How does the billing cycle work as a member?

As a member you will be charged every month based on the day of month you sign up. So, if you sign up on August 25th, you will not be charged again until September 25th.

I am using our survey tool to send out emails to my respondents. How do I track who has responded to my survey?

The best way for you to track who has answered your survey is to ask them for their email address at the end of the survey. Then, you can match email addresses collected with those you sent the survey invitation to. We will be adding tracking functionality in the future so you can track those who have responded automatically.

Do I have to download any software to get started, or is your survey service purely web based?

All you have to do is create an account and you will be ready to go. There is nothing to download. All surveys will be created and hosted on our server.

I have a survey, but I have no respondents to send it to. Do you provide sample lists?

Most of our customers already have a respondent list to use for their survey. Others have a Web site that they can use to invite visitors to take their survey. If you don't already have a sample or way to intercept your respondents, then we can get you a cost for the sample you need. We would just need any details about who the survey is targeted for, how many responses you want, and how long your survey will be. Typical costs for a sample run from $500-$1,000. This is relatively inexpensive compared to working directly with a full service research company or survey panel company.

How soon after I sign up for an account will I be able to access the site features?

You will have access to our site features instantly after signing up for an account.

I have sent a survey out to my respondents. How fast will the responses show up? Where do I find the survey results?

As soon as your respondent submits a survey, the response will show up on your analyze page. You will be able to get to your results by logging in or going to "My Surveys" and clicking on the "analyze icon."

What kind of response rates should I expect for my surveys that I sent out?

Response rates will vary based on your respondent list and how long the survey is. If you are in frequent contact with your customer list, you can expect response rates of around 10% or higher. If you are inviting people visiting your site to take a survey, then you may even get higher response rates.

What if I need help with my survey?

We make it as easy as possible to create your own surveys, at Insiteful Surveys. Our survey design tool makes it easy for online users of all types. And we also provide survey tips, help pages, and question examples to get you started. If you find you are still having problems with your survey, feel free to email us at customerservice@insitefulsurveys.com We will be glad to help.

When I go to my survey link, it keeps on saying, "This survey is currently closed. Thank you for your interest?

You are receiving this message because your current survey status is closed. You can open your survey again by going to "my surveys" and clicking the far left "status" icon beside your survey. You can change your survey status to either "active" or "inactive" from here.